Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We are a company who is fully conversant with the requirements and needs of Letting Agents and Landlords and are also approved contractors for several Boiler Manufacturers and a Major Insurance Company dealing with Boiler & System Breakdowns. ALL of our Engineers are fully qualified with at least 15yrs experience and are fully up to date with modern technology.
It is the Publics believe that belonging to a body such as the Gas Safe Register (formally CORGI) or OFTEC (oil) automatically entitles engineers to work on all aspects of appliances . Unfortunately this is NOT the case and different Modules and Qualification are required for the different types of appliances. We, as a company, have ALL of the qualifications and relavent modules including Energy Efficiency, Unvented Cylinder and Sealed Pressure Systems, Liquid Petroleum Gas ( LPG) and Combustion Gas Analyser Competency.
The qualifications are listed on the back of a registration card which should be produced on request.
Our Engineers are registered with governing bodies such as the Gas Safe Register and OFTEC and we carry a £10million insurance policy to gaurantee that our customers are covered in even the worst case scenario.
We also have a Waste Carriers license, which is now a little known requirement and all of our engineers have had a CRB (Criminal Records Bureau ) check enabling us to work in schools etc and giving peace of mind to our clients.
An Engineer is always on call to provide a 24hr Emergancy Service with NO Callout Charge
Our Engineers are also experienced enough to be able to give FREE advice over the telephone and may be able to solve your problem without you having to pay for an engineers visit.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
and contacting us couldn't be easier, via phone, fax, or email, and now there is a text option. There is even a FreePhone number for you to call .
Should a line be busy then it will automatically roll to the next line going to answerphone only if all lines are busy or out of range in the case of an engineers mobile.
Willow Farm House
Hedgend Industrial Estate,